Works Applications Co., Ltd.

Custom Application Support Engineer

ERP Software Solutions
JCP Verified
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Company Info

Works Applications Co., Ltd. specializes in the development, sales, and support of proprietary ERP package software HUE and HUE Classic for large-scale corporations, with three main goals in mind:

・ Increase corporate productivity and contribute to the expansion of corporate value

・ Change the concept of working and transform work into more creative activities

・ Provide a place for critical workers to play an active role

In the 1990s, until the debut of COMPANY (the predecessor to HUE), it was said that it was impossible to create an ERP package that corresponds to the detailed and complicated business customs of major Japanese companies. Major Japanese companies have no choice but to make enormous investments into custom systems or to customize overseas ERP packages. It’s estimated that this has resulted in the efficiency of Japan’s information systems being 10 years slower than that of the United States. If nothing is done, Japanese companies will grow weaker, and their international competitiveness will continue to decline. In order to dramatically reduce the actual investment cost into IT, it is essential to commercialize an ERP package that can be used by major Japanese companies without compromise. It is the mission of Works Applications to take on this challenge.

Job Description

By becoming deeply familiar with product functionality and providing necessary materials, Custom Application Support Engineers provide technical content support to clients who require custom applications. For the respective clients, Engineers also explain the APIs and technical infrastructure included in the products through a document base. Engineers also perform maintenance work according to inquiries and improvements for custom apps developed and delivered according to client needs. Uses knowledge of Java, JavaScript (browser / Rhino), and Oracle Database to respond to inquiries from customers.

Product value is maximized by enabling clients and business partners to utilize AAE, a development platform that enables the development of functions to meet each client’s unique business needs which cannot be achieved by packaging functions alone.

[What makes the Support Team unique:]
・ While playing an intermediate role between users and developers, it is possible to demonstrate and improve both technical skills and consulting skills.
・ Many colleagues, including the engineering manager, are based in Shanghai, so communication in English is common.
・ The engineering manager has a long career as an OSS engineer and is also a well-known OSS maintainer. The company can take advantage of that wealth of experience to realize a strong developer experience within the department.

Ideal Candidate

・ Ability to read source code and understand the specifications and implementation
・ Knowledge of Subversion, Git, Java, JavaScript (browser or Rhino), Ruby, JUnit, RDBMS
・ Possess necessary skills to create documentation and explain the API and technical infrastructure included in the product to clients
・ Self-driving, and able to align individual goals with organizational goals
・ Japanese (Business-level or higher - about N2+)
・ Must reside in Japan

・ Experience implementing business applications
・ Experience with any or all of the following technologies:
TypeScript, Ansible, Terraform, GitHub, Circle CI, SonarQube, Trac, IntelliJ IDEA, Gradle, Apache Ant,
Oracle Database, Apache Tomcat, Apache HTTP Server, Redis, Lucene, lasticsearch, Google Closure Tools, Sencha, etc.
・ English or Chinese (Business-level or higher)


SALARY: Estimated starting from 6 to 9 million yen, yearly
Includes twice-yearly bonuses, and twice-yearly pay-raise opportunities
(To be decided based on work experience/interview/etc.)

※ Any JCP Estimate reflects only what we believe to be a minimum reasonable expectation for this role's salary, and is not actual salary information for this position.

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